We're working with you everyday...
We work with a range of clients from Families needing help with a loved one to Solicitors, Home Care Agencies, Health and Social Care Services and Financial Advisors.
Families
Hundreds of local families have accessed our truly unique Care Coordination service since its conception in 2011.
As a family looking for support, you are most likely anxious about your loved one living at home or in a care home setting. You may not live nearby or be able to respond to problematic situations, especially in a crisis.
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Our Care Coordination team has over 100 combined years of experience in the health and social care sector and we truly believe we can remove the burden many people face. We would consider taking on the Health and Welfare Lasting Power of Attorney role if the situation warrants it.
Our role goes beyond just navigating the care system - we are their life line and family support service.
Please see our case examples as it gives you a summary of what your designated Coordinator might need to do each day. Many of these tasks might have otherwise fallen to you and your family.
Please talk to us initially via the enquiry form and we will see if we can make a difference to you and your loved one.
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We surveyed over 200 Nurses and GP's to understand their role in the process of signposting our service- here's what they had to say...
96%
...of our regional nurses and GP's would consider My Care Coordinator for their patients.
95%
...of those surveyed will consider signposting My Care Coordinator to families and other clients.
96%
... said the service provides better support/care with faster response time/ quick access.
763
GP surgeries (within 40 mile) radius are in our referral network
Source: Survey by healthcare marketing agency Cogora 2021.
We support Many Families and we are proud...
to be an affiliate member of SOLLA
The Society of Later Life Advisers (SOLLA) helps people and their families in finding trusted accredited financial advisers who are experienced in working with and understanding financial needs in later life.
Go to our Find an Adviser page on our website where you can search for an adviser who is local and can ensure you have the peace of mind that you are making the right financial choices to secure your future.
Find out more: https://societyoflaterlifeadvisers.co.uk/
WHAT DO FAMILIES SAY
“ You supported two of my family members in difficult circumstances and did so with acumen and warmth. It was a tremendous relief to have help from people who know the system and who you can talk to about it at anytime. The level of communication was nothing short of exceptional"
Local Bourne Family
“Provided a highly professional one stop service and point of contact, always on hand and gave speedy response. It was a weight off my shoulders"
Local Family in the Stamford area
“ You gave us peace of mind monitoring the care provided. Your advice intermediary skills, professional knowledge and experience are second to none"
Family from Peterborough village location
Solicitors
Many local Solicitors have access or currently use our Care Coordination service. In fact we have overseen the wellbeing of Solicitors own relatives following their understanding about the service.
Here is one of the best testimonials we can offer!
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You will see via our case examples why this truly unique service, makes such a difference to you and the vulnerable clients you might have concerns about. Your client might be living at home or be based in a care home setting. We will even consider becoming the Health and Welfare Attorney if the situation warrants it.
Please see our case examples below and the service we offer.
These examples clearly outline the responsibilities of a designated Care Coordinator and highlight the essential tasks they perform to make this service valuable and cost-effective for many clients. The results are life-changing, with exceptional outcomes that truly stand out.
​Some of these tasks may have previously fallen to you as the solicitor or to the family but since they do not live nearby and are unable to respond promptly when needed, this often results in delays during critical moments for families and their loved ones.
Our Care Coordination team have over 100 combined years with the health and social care sector but as you can see the role goes beyond simply navigation of the care system.
Our availability extends well beyond the typical Monday to Friday, 9-to-5 schedule because life's challenges often arise outside of regular hours.
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Please contact us initially via the enquiry form and we can consider if we can make a difference to your client and to your service provided.
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WHAT DO SOLICITORS SAY
Stamford Solicitor/Attorney
Keeping a watchful eye on my most vulnerable clients on a regular basis, with the ability to respond to their needs immediately , is invaluable. Many families are so thankful for this exceptional care service option.
Solicitor Peterborough
We are extremely pleased with your approach. My client found you so easy to get on with, he said you went above and beyond- he also saved a substanial amount of money- Thank you."
Solicitors Client
I would have no hesitation recommending My Care Coordinator for competence, speed of response and reasonable costs. The professionalism and approachability is second to none.
Solicitor- Law Firm
I have been accessing this service for clients for some years. Working in Court of Protection it is invaluable to me and my clients. This service actually allows me to work with more clients because of the tasks Coordinators will complete. The Coordinators do have expertise in health and social care but the role goes much further then that.
Health & Social
Care Services
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Our Care Coordination team has over 100 years combined experience working with various sectors, including care homes, home care agencies, hospital social work teams, area social work teams, the Care Quality Commission and community mental health teams.
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Established in 2011, our service not only supports private families and individuals but also extends to Solicitors' firms, the NHS and local authorities that purchase our services through personal budgets.
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We invite you to explore our case examples to see the remarkable outcomes our dedicated Care Coordinators typically achieve through both long- and short-term care plans.
You’ll find that the role extends far beyond simply navigating the care system and it is complemented by our extended hours of availability.
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We encourage you to talk to us through the enquiry form below or refer us to a family whose loved one may live at home or in a care home and needs a better solution for their care.
Often, families may not live nearby or may be unable to dedicate the necessary time when it's needed most.
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WHAT HEALTH & SOCIAL CARE SERVICES SAY...
You helped her get her life back in order, organising home support and legal advice, helping to get paperwork in order, even sorting out her shed! She says you have been a godsend!
Memory Health Lead
Financial Advisors
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As a Financial Advisor, you may have concerns about a vulnerable client living at home or in a care home. We are here to support you—please talk to us through the enquiry form to see if we can assist and provide peace of mind for both you and the family.
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Often, family members of the loved one may be worried but do not live nearby. We will consider becoming the Health and Welfare Lasting Power of Attorney if the situation warrants it.
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Our Care Coordination team brings over 100 years combined experience in the care sector. Care Coordination intentionally goes beyond merely navigating the care system for the individual; our significantly extended hours of availability can be a lifeline for clients and their families, especially when situations arise outside of normal working hours.
We encourage you to review our case examples to understand the valuable support a Care Coordinator can provide for your client.
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WHAT FINANCIAL ADVISORS SAY
Financial Advisors Testimonial
“My Client has been diagnosed with dementia and his condition deteriorated very quickly. His partner who relied on him financially found that while the care funding situation was far too complex and this was very distressing to deal with on her own as she was being given mixed messages from various professional providers. They were able to quickly help her understand the funding available and successfully secure Continuing Healthcare NHS funding.
I will certainly be using their services again for any clients in a similar situation"
ARE YOU AN UNPAID CARER?
Let us help you...
Are you an unpaid carer for a loved one?
Do you have concerns about the person you are looking after should something happen to you?
We can offer peace of mind by supporting you now as a carer and in the longer term. This includes a new respite service should you want to go away.
Many of our team members were also unpaid carers for family members at some point, so we really do understand.
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We will consider becoming the Health and Welfare Lasting Power of Attorney if the situation warrants it.