Case Study Two
Client Aim-'To stay out of Care Home'
Medication Management
-
Advocate on medical issues.
-
Request medication review.
-
Liaise with mental health team. Dementia diagnosis removed from his medical records.
-
Attend essential GP appointment.
-
Remove old medication.
-
Hospital visit/advocate on ward.
-
Coordinated hospital discharge.
-
Organised Podiatry.
-
Work alongside Nurse, Wellbeing Team, CPN, OT GP, and Physio.
Legal Financial Support
-
Liaise with Solicitors/LPA’s now in place.
-
Advocating for relatives’ jewellery which was not returned from hospital.
-
Help sort and process unopened mail.
-
Arranging a life line system.
-
Organised block on nuisance telephone calls.
Support of Wellbeing
-
Purchases and essential supplies.
-
Purchased clothing.
-
Purchase a kettle.
-
Purchased an electric shaver.
-
Purchase a bedside light and bedding.
-
Purchased refrigerator.
-
Purchased new mattress as old one was damp and broken.
Personal Assistance
-
Organised a laundrette rota.
-
PA supports weekly shopping trip.
-
Escorted for haircut and shave.
-
Dealing with multiple grief, 1 to 1 talks.
-
First Christmas not alone for 52 years.
-
PA visit Christmas Day.
-
PA transported home from hospital.
-
PA building a family tree.
-
Restarting fish and chip weekly routine.
-
Reconnection with community groups supported by PA.
-
Go clothes shopping with him.
-
Reorganise missed NHS appointments (Podiatry).
-
Organise transport to new appointments.
Administrative Tasks
-
Organised meals on wheels 7 days a week. ​​
Nutritional and meal support
-
Organised for a window cleaner and gardener.
-
Get property rewired as dangerous.
-
Condemned heating replaced.
-
Organised for a new bathroom to be fitted.
-
Decluttering and cleaning of the whole property.
-
Purchased and fitted a smoke alarm.
-
Fit a carbon monoxide detector.
Home Safety and Maintenance
5 months example...
face to face visits, phone calls and emails, delivered across daytime, evening and weekends.